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Educational Topics
- General management:
Strategic and tactical planning | Policy development
- Practice management:
Practice development | Marketing and public relations
- Financial management:
Planning, budgeting, analysis and reporting, Billing and collections | Cash flow control | Trust accounting | Payroll
- Human resource management:
Recruiting, selection and placement | Orientation; training and development | Performance evaluation | Salary and benefits, Employee relations, motivation, counseling and discipline
- Systems management:
Office automation | Records management | Information storage and retrieval Telecommunications | Litigation support systems
- Facilities management:
Space planning, design and maintenance | Purchasing and inventory control | Mail, messenger, and internal copying services | Reception/switchboard services